Davel Medic Ride

Introduction

At Davel Medic Ride, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

Information We Collect

1. Personal Information

When you create an account, we collect information such as your name, email address, phone number, and profile picture. For drivers, we also collect vehicle information, license details, and payment information.

2. Location Information

We collect your location data to provide ride services, including your current location, pickup and destination addresses, and route information. This information is essential for matching you with drivers and providing accurate ride services.

3. Usage Data

We automatically collect information about how you interact with our app, including ride history, preferences, device information, and app usage patterns.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our ride services
• Process transactions and send related information
• Match riders with drivers and facilitate rides
• Send you notifications, updates, and promotional communications
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Ensure safety and security of our services
• Comply with legal obligations and enforce our terms

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

1. Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.

2. Drivers and Riders

When you request or accept a ride, we share necessary information (such as name, phone number, and location) between riders and drivers to facilitate the ride.

3. Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Davel Medic Ride, our users, or others.

4. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your personal information
• Request deletion of your account and personal information
• Opt-out of marketing communications
• Control location sharing through device settings

To exercise these rights, please contact us through the app or at support@davelmedicride.com.

Children's Privacy

We are committed to protecting the privacy of all users, including children. We do not knowingly collect personal information from children without appropriate parental consent where required by law. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.